Privacy Policy

1. Introduction

SnapPaid ("SnapPaid," "we," "us") provides an invoicing and proof-of-work app for independent service workers. This Privacy Policy explains what we collect, how we use it, and your rights. By using SnapPaid you agree to this policy. If you do not agree, do not use the app.

3. Information you provide

• Account: name, email, password credentials, and payment handles you choose to add (Venmo, Cash App, PayPal, Zelle).
• Client details you enter: a client's name and phone number, used solely to deliver your invoice link to that client.
• Proof media: photos and videos you capture for a job, plus the time, date, and approximate location captured at that moment.
• Communications: messages you send us (e.g., support requests).

4. Information collected automatically

Device identifiers, app version, basic usage and diagnostic/crash data, and approximate location at the time of capture (used only to stamp proof). The SnapPaid app does not track you across other companies' apps or websites and contains no advertising trackers. Our website uses one ad measurement tool, the Meta Pixel, described below.

What we record about how you use the app. To see which parts of SnapPaid help you get paid, the app records a small number of moments as you use it: when the upgrade screen is shown and what happened (you subscribed, restored, cancelled or closed it), when the app asks whether a client has paid and what you answer, and when it asks you to rate SnapPaid.

It also records how sign-up goes. On its first launch, the app creates a random number for your phone. It is not an advertising identifier or a hardware identifier. Against that number, the app records which setup steps you reach, which screen you are on when you leave the app and how many seconds you spent on it, and the names of the screens you open once signed in. If you come back without finishing sign-up, it records your one-tap answer to "What stopped you last time?". On Android, it also records the campaign name of the ad or link that led to the install, if there was one. Once you sign in, these records are linked to your account.

Each record carries the app version, build and platform, and the invoice it relates to, if there is one. It never includes your location, your contact details or your clients' names. These records are written by our own code to our own database. There is no advertising or third-party analytics SDK in the app. Sentry (crash reports, with no personal details attached) and Supabase (database, storage and sign-in) process data on our behalf. Everything linked to your account is deleted when you delete your account. Records made before you signed in stay tied only to the random number, never to your name or email.

On the invoice page. We also record when the page is opened, how long it stays open, which payment or review button a client taps, and taps on the button that tells you they have paid. This is recorded against the invoice only, so we can tell whether the pay page works. None of this includes the client's name, IP address or device identifiers, and it is deleted with the invoice or with your account.

Our website uses the Meta Pixel, a tool from Meta, to measure how well our ads work. When you visit snappaid.app, it may record the pages you view and when you tap a button to download the app, linked to a cookie in your browser. We use this only to measure and improve our ads. It is not used inside the SnapPaid app or on invoice pages. If your browser sends a Global Privacy Control signal, we do not load it. You can also manage your ad settings in your Facebook or Instagram account.

5. How proof media is stored and shared

Proof media you capture is uploaded to secure private storage and made accessible only to the specific client you choose to send an invoice link to, through a private, unguessable link. SnapPaid also stores a cryptographic hash (a digital fingerprint) of each file, so the file can be checked against the version SnapPaid received at capture. Proof is not public, not indexed, and not sold or shared with any other party. You control whether to capture and send it.

6. How we use information

To: create and send invoices; display your proof to your chosen client; enable clients to pay you directly through their selected third-party app; operate, secure, and improve the app; respond to support; and comply with law. We process this data to perform our service to you and for our legitimate interest in operating and securing SnapPaid.

7. Payments, important

SnapPaid is NOT a bank, money transmitter, or payment processor. We never hold, touch, route, or take a percentage of your money. All payments are made directly between you and your client through third-party apps (Venmo, Cash App, PayPal, Zelle), each governed by its own terms and privacy policy. We are not responsible for those apps, their fees, their availability, or the outcome of any payment, refund, chargeback, or dispute. Any fees charged by those apps depend on account type and payment settings we do not control.

8. Proof is a record, not a guarantee

Proof captured in SnapPaid is a time-, date-, and location-stamped record that a photo or video was taken. It is not a legal determination, certification, or guarantee that any work was performed or performed to any standard. SnapPaid makes no representation about how any third party (a client, court, or platform) may treat or weigh this record. Use it as documentation, not as legal advice or adjudication.

9. Sharing & disclosure

We share data only with: (a) service providers who host our infrastructure under confidentiality obligations (e.g., cloud database/storage); (b) the specific client you send an invoice to (your proof and invoice details); (c) authorities when required by law, subpoena, or to protect rights, safety, or prevent fraud; and (d) a successor in a merger or acquisition. We do NOT sell your personal information.

10. Data retention & deletion

We retain your jobs, invoices, and proof so you keep a record, until you delete them or close your account. You can delete any proof or invoice in the app at any time. To delete your account and associated data, email snappaidapp@gmail.com; we will process deletion as required by applicable law, subject to records we must retain for legal or security reasons.

11. Your rights

Depending on where you live (including under GDPR and the CCPA/CPRA), you may have the right to access, correct, delete, or port your data, object to or restrict processing, and not be discriminated against for exercising these rights. California residents: we do not sell or "share" personal information for cross-context behavioral advertising. On our website, the Meta Pixel described above may count as sharing under California law. We treat a Global Privacy Control signal from your browser as an opt-out, and the pixel does not load when your browser sends one. To exercise any right, contact snappaidapp@gmail.com.

12. Security

We use industry-standard safeguards (encryption in transit, access controls, private storage). No system is 100% secure, and we cannot guarantee absolute security.

13. Children

SnapPaid is intended only for users 18 and older. We do not knowingly collect data from anyone under 18. If we learn we have, we will delete it. (Note: while SnapPaid serves workers in childcare and similar fields, the app is used by the adult worker, not by children.)

14. International users

SnapPaid is operated in the United States. If you use it elsewhere, you consent to processing your data in the U.S., which may have different data-protection laws than your country.

15. Third-party links

The app and pay pages may link to third-party payment apps. We are not responsible for their content or privacy practices.

16. Changes

We may update this policy and will revise the "Last updated" date. Material changes may be notified in-app. Continued use after changes means you accept them.

17. Contact

Questions or requests: snappaidapp@gmail.com.